Tag Archives: Nukona

Nukona brings Mobile Information Management to the Enterprise

I stopped by the very busy Nukona booth at CITE and got a chance to catch up with their CMO, Brad Murdoch. Nukona, as of last Thursday, has introduced Mobile Information Management (MIM) into their platform. This is fantastic news for those of you who are following the evolution of mobile devices in the enterprise as MIM is the next logical step.(see also Brian Katz’s coincidentally timed post on MIM)

Nukona’s Mobile Information Management functionality is currently limited to viewing content such as PDF’s and videos (sorry no Office docs yet), but it does so in the same secure container that the apps run under. Best of all, it does so in the same container that apps are managed under. This means that you can dynamically apply policies to documents the same way you can apps.

Nukona’s MIM functionality has lots of room to grow, however this is definitely a step in the right direction for enterprise mobility. You can expect to see some great additional features in this area in the future. Nukona offers a free version -so you have no excuse to not check it out: http://www.nukona.com

Here is a screenshot:

image

2 Comments

Filed under Apps, Information Management, Mobile

BYOD – Fall In Love with IT All Over Again

Chris PerretI originally intended to have my discussion with Chris Perret, CEO of Nukona, only be a two part series. However, based upon the overwhelmingly positive feedback of Part I and Part II, it seemed almost criminal to move on to another topic without first getting his thoughts on the future. Fortunately, I was able to grab some more of Chris’ time for a follow-up discussion. I (and by your feedback many of you as well) was really interested to hear his take on what’s to come in a world of devices in the enterprise. I was anxious to skip the conversation ahead 10 years into the future but Chris first fittingly fashioned a starting point of ‘why’ as the beginning of our conversation of peering over the horizon.

“Why does mobility matter? Why does this notion of app-centric computing matter?” he started off. “The reason we love these devices, besides being elegant and beautiful pieces of engineering, is that it takes little to no effort to find an app to do what I want to do.” For Perret, mobility ultimately matters because of the efficiency and shared cost of services it can provide. He equates this “crowdsourcing of productivity” with mobility’s importance in the future of the enterprise. “Instead of starting from scratch to create an app that may only be useful to me and my organization I can now spend a few thousand for an entire ecosystem.” This, he also added, requires little to no training and allows for frictionless updates. Perret views this model as an irreversible trend. ‘Crowdsourcing for productivity’ will ultimately reduce the cost per user.  He believes there will still be app customization developed for line of business data and processes but it will be less than we see today in the enterprise.

BYOD Insight – Mobility matters in the long run because of the cost savings through ‘crowdsourcing productivity’.

Perret thinks that there is “an app for IT” (yes that is a play on words) that will emerge once the mobile ecosystem congeals and arrives at a point where people can find an app for anything they want to do. These enterprise apps will be delivered and managed through “an incredible app marketplace where further efficiencies will occur.” With apps that feature rich graphics, a new generation of workers will have apps they love and the ability to process data easier and faster.  As well, just as when the PC entered the workplace and it took some time to see the cost advantages, the same will be true in the mobile space. However, Perret says they are already seeing efficiencies with their “app for IT”. One of their larger enterprise customers leverages their enterprise marketplace for an intra-company competition, where the best apps compete for distribution. Development groups eagerly try to create the most efficient, best app for the company. Perret sees this as a win-win model for the future for business and IT. Perret states that “in the future, IT may not even be involved or responsible for app customization as different groups produce the apps required to do their job.”

BYOD Insight – The enterprise marketplace can be leveraged to bring continued incremental value.

When it comes to ITs future role in the company Perret has a very opportunistic outlook. “There was a period in time when IT was sexy, they had the coolest gadgets. However, in the last 10 years we have seen IT viewed as a cost-center and not critical to the line-of-business success.” Perret anticipates that a new golden age is approaching where IT has a chance to impact to the line-of-business by its willingness and ability. He envisions the problems to come as quite challenging. “IT is not going to be able to get by through performing simple checklists,” he stated. “The challenge is going to be figuring out how to make an app-centric world work for their respective communities.” Perret believes that IT is going to be an active partner again with line of business helping figure out ways to out-compete other organizations. “Dr. No (IT’s recent stereotype) isn’t going away, IT will still need to be thinking about security and compliance, but at the same time it is going to be fun – it’s going to be a blast!”

BYOD Insight – In the future, IT moves from being a cost-center to being a part of the critical-path to success!

Next we touched upon devices and what he sees in store for them. “I suspect there will be a new form of virtualization; virtualization of apps, platforms, and presence.” Perret thinks we need to get to where we have a virtual presence rather than a physical presence. This virtual presence will be “manifested on whatever ‘glass’ you are using at the moment.” Perret reasons that this presence, or persona, will be ubiquitous. “Picking up and putting down the ‘glass’ from one location to next – all the while maintaining your work persona, your personal persona, and perhaps other personals.” For Perret, it is critical that IT have the tools and services to manage these personas and the data they have access to. “It’s going to require more horsepower on the server-side, sophisticated information management, sophisticated security management, more data compression, and much better power management across the board for all devices.”

BYOD Insight – In the mobile future your ‘presence’ will proliferate from ‘glass’ to ‘glass’.

The future is never certain and Chris was careful to point out several times that his crystal ball is hazy for things further than 3 to 4 years out. Whatever hesitation he may have projecting the future, he more than overcomes with excitement and zeal that Nukona is “just starting to push the boundaries in mobility.” If the present vision is any indication, Nukona will surely help give enterprise a reason to love IT again!

 

 

NukonaAbout Nukona – Nukona has designed a unique enterprise-grade mobile management solution that delivers an outstanding, intuitive consumer-like app store user experience for employees, while also providing the level of management, control and security that IT requires to support data loss prevention and compliance on both personal and corporate devices. To learn more visit http://www.nukona.com

 

Benjamin Robbins is one of the founders of AdminBridge – providing IT Administration from mobile devices. For more information visit http://adminbridge.com

2 Comments

Filed under Future, Mobile, Strategy

BYOD – You Are What You Manage

Chris PerretThis is the second half of my discussion with Nukona CEO, Chris Perret. In Part 1 we explored some of the fundamental BYOD concerns that CIOs and IT departments should have on their radar. Today we’ll be looking at how Perret envisions responding to these concerns.

Theft, device insecurity, poorly developed apps, corporate data accessibility – these are but a few of the realities that IT departments will have to face when travelling down the BYOD road. Perret and the team at Nukona solved for a common denominator that will function as threats arise at different points in the device life-cycle. The solution they came up with, termed ‘separation architecture’, wraps enterprise designated apps in a container governed by defined policies.  Perret stated that with Nukona “apps are distributed and run on user’s device under the context of a secure policy container, almost a spacesuit if you will.” This container is subject to the controls of the organization that can be applied and modified on-the-fly. Separation architecture creates a division between personal and corporate data. “This allows IT administrators the ability to wipe out all corporate data without touching any personal data,” he explained.  In Perret’s mind this is a big plus because devices are a direct conduit to one of the enterprise’s most valuable assets, its data. With separation architecture, policy can be dynamically applied – the security logic of an app isn’t baked into the app, rather it is enforced by the container that the app is distributed and runs under. Policies can be defined based on parameters such as business group, job function, or geography. Lastly, Nukona’s separation architecture also allows users a fully native experience on the device, rather than a limited-use experience. Perret thinks that “we shouldn’t force users to have a painful experience in deployment and administration of security; it should be as seamless and easy as possible.” Perret stated that Nukona is “the only company offering separation architecture.”

BYOD Insight – Just as life outside the atmosphere is a hostile environment to astronauts – enterprise data access needs a spacesuit for the hostile environment of BYOD.

Perret also noted that “app distribution is just a part of the problem. The functionality of the app has to be mitigated as well.” App integration is so pervasive that at a touch of a button information can be shared from one app to another. The popular app Evernote is a perfect example of this. While Evernote is a fantastic productivity app, it can pose a tangible risk to enterprise data security as it is almost effortless to share data with it from other apps on the device. Perret pointed out that Nukona can “block sharing documents through apps like Evernote if the policy is configured by IT.” Aside from sharing information between apps, Perret pointed out that there is a security vulnerability of data saved locally on the device as well. Nukona solves for this by blocking that functionality through the policy if so desired. Lastly, Perret’s view is that encryption is such a critical piece of a secure enterprise deployment that all local data is encrypted at the container layer by Nukona instead of relying on the device capabilities.

BYOD Insight – Direct access to your enterprise data by apps isn’t your only exposure – make sure your management solution closes the ‘social-sharing loophole’.

When it comes to carving out their niche in the consumerization of IT space Perret thinks that Nukona is defined by mobile app and information management. “It’s all about the information; that is what is important.”  Perret views device management as a limited first step. The ultimate solution, according to  Perret, is managing at the application level because that is the functionality that is not only accessing the data, but has functionality to easily capture and share that data. By managing the app you effectively manage the information. For Perret, you then have successfully managed your risk.

BYOD Insight – You are what you manage – managing devices is not the same thing as managing data.

NukonaAbout Nukona – Nukona has designed a unique enterprise-grade mobile management solution that delivers an outstanding, intuitive consumer-like app store user experience for employees, while also providing the level of management, control and security that IT requires to support data loss prevention and compliance on both personal and corporate devices. To learn more visit http://www.nukona.com

 

Benjamin Robbins is one of the founders of AdminBridge – providing IT Administration from mobile devices. For more information visit http://adminbridge.com

3 Comments

Filed under Management, Mobile, Strategy

The Evolution of BYOD – What You Should Be Losing Sleep Over

Today starts another series on BYOD insights from industry leaders and influencers. My goal is to combine industry details with key takeaways that can be consumed quickly. I have no personal or financial affiliation with any of the parties involved with these interviews.

The Evolution of BYOD – What You Should Be Losing Sleep Over

Chris PerretI spoke recently with Chris Perret, CEO of Nukona Inc., to get his take on the Consumerizaton of IT.  Chris’ balanced command of industry insight and technical detail bodes well for Nukona, whose innovative solution is the epitome of a better mouse trap. His well-tempered outlook allowed for a nuanced mobile management conversation that, buoyed by his strong technical foundation, provided excellent insight into the future of BYOD.

Nukona is a relatively new company to the relatively new space of BYOD. The company began 18 months ago when Perret and the Nukona team decided to approach the problem of consumer devices in the enterprise. They believed that what many enterprises were and are undergoing is not a transition to consumer devices, but “something far more fundamental than that”.  According to Perret “we are undergoing a move toward an “app-centric enterprise.” This means that apps are taking center stage in the access to corporate data. “The app is the terminal to the enterprise data and therefore, it is the app that you need to secure and manage,” noted Perret. His perspective is that the information is most important; it is an organization’s information that is the liability and not the device. “The device no longer matters in terms of management.”  Perret warns that “in an app-centric world users want an instant on, app for anything, unfettered access experience – so much so that they will go around IT if the experience is locked down too tightly.”  This expectation can cause data exposure if not managed properly.

BYOD Insight – It is the access the apps have, not devices that endanger your data.

 

Perret’s default position is that “the device is a hostile environment.”  He views the trust model as fundamentally broken.  Devices have multipath connections (3G 4G LTE etc). They can run anonymous code. They can travel away from the corporate environment. “Even with well-intentioned employees organizations need to assume that the device is hostile.”  Many of the endpoint management solutions currently available don’t manage apps from this perspective. “They don’t have software control over apps, they can’t prevent the running of anonymous code, they can’t do packet inspection to detect data exports, etc.” Perret thinks it is imperative that IT shouldn’t trust the environment in which employees are accessing enterprise data.

BYOD Insight – Devices are hostile environments – manage accordingly.

Perret was also very astute to point out that the early MDM vendors took on a hard problem. They began developing solutions back when Symbian and other older systems were the top enterprise devices. Early MDM vendors had to write low-level code to control these first-generation devices. They did this because device management was the natural place to go.  Yet, once deployed, “organizations realized they needed apps for their managed devices,” Perret noted.  As time went on app requests expanded even further into the 3rd-party ecosystem.  IT departments found out that they got right into mobile app management as soon as device management was complete.  Perret argues that “every MDM customer will have need of mobile app management solutions as time passes.”

BYOD Insight – Managing devices is just the first step – recognize that you’ll be managing apps as well.

The last piece of the puzzle that Nukona wanted to solve was how to handle the diversity of app development. Perret noted that there are standards and APIs available to developers but that this approach has serious limitations. “Both approaches expect a behavioral change in developers,” he warned. This also places a reliance on audit mechanisms. It is a weak security practice to expect developers to become experts in security. Perret thinks that the role of developers should be to focus on leveraging the best tools available to create the best apps they can rather than on becoming security experts.

BYOD Insight – Don’t rely on the app development process to protect your data.

 

Next up – how Perret envisions enterprises can solve these challenges. 

 

NukonaAbout Nukona – Nukona has designed a unique enterprise-grade mobile management solution that delivers an outstanding, intuitive consumer-like app store user experience for employees, while also providing the level of management, control and security that IT requires to support data loss prevention and compliance on both personal and corporate devices. To learn more visit http://www.nukona.com

 

Benjamin Robbins is one of the founders of AdminBridge – providing IT Administration from mobile devices. For more information visit http://adminbridge.com

3 Comments

Filed under Management, Mobile, Strategy